COOKIE POLICY / COOKIE-ERKLΓ„RUNG (COMPREHENSIVE)

ePrivacy Directive | GDPR Compliance | Cookie Management | Multi-Jurisdictional

PREAMBLE - COOKIE POLICY & CONSENT FRAMEWORK

This Cookie Policy applies to website [Website/App Name] at [Domain URL]. We use cookies, pixels, and similar tracking technologies to enhance user experience, measure analytics, and deliver personalized content. Legal Framework: ePrivacy Directive 2002/58 Article 5(3) (Cookie Consent), GDPR 2016/679 Articles 5-7 (Lawful basis), German TMG Β§15 (Cookie Disclosure - Telemediengesetz), US Gramm-Leach-Bliley Act (GLBA) Β§501.

1. WHAT ARE COOKIES & TRACKING TECHNOLOGIES?

1.1 Definition & Scope: Per ePrivacy Directive Article 5(3):
β€’ Cookies: Small text files (or similar storage mechanisms like Local Storage, SessionStorage, IndexedDB) stored on user's device (browser/mobile) that identify the user or store preferences per Art. 5(3)
β€’ Scope: This policy covers ALL tracking technologies including:
- HTTP cookies per RFC 6265 (HTTP State Management)
- Web beacons/pixels (1x1 images) per Art. 5(3)
- JavaScript tracking per TMG Β§15
- Cross-domain cookies (3rd party) per Art. 5(3)
1.2 Consent REQUIREMENT (MANDATORY): Per ePrivacy Directive Article 5(3):
βœ“ PRIOR AFFIRMATIVE CONSENT required before placing cookies (except essential) per Art. 5(3)
βœ“ Consent must be ACTIVE & OPT-IN (not pre-checked) per GDPR Article 7(4)
βœ“ NO cookie deployment before consent (failure = fines up to €20M / 4% revenue) per GDPR Art. 83(5)

2. COOKIE CATEGORIES & CONSENT STATUS

2.1 Cookie Categories (PER ePrivacy DIRECTIVE): Per ePrivacy Directive Article 5(3):

CategoryPurposeConsent?ExamplesRetention
Essential/Strictly NecessaryAuthentication, security, session management❌ NOSession ID, CSRF tokens, login tokens[24 hours] post-logout
FunctionalUser preferences (language, theme, accessibility)βœ… YESLanguage preference, font size, UI settings[1 year]
AnalyticsBehavior tracking, usage statistics, performanceβœ… YESGoogle Analytics 4 (_ga), Matomo, Heap[14 months]
Marketing/AdvertisingAd targeting, retargeting, audience segmentationβœ… YESFacebook Pixel, Google Ads, LinkedIn Insight[90 days]
PersonalisationContent customization, product recommendationsβœ… YESPersonalization engine cookies, A/B testing[6 months]

3. CONSENT MANAGEMENT & USER RIGHTS

3.1 Consent Banner (MANDATORY - GDPR ARTICLE 7): Per GDPR Article 7 (Consent):
βœ“ Display on FIRST visit per Art. 7(4)
βœ“ SEPARATE opt-in buttons per cookie category (not bundled) per Art. 7(4)
βœ“ "Accept All" button SAME size as "Reject All" (no dark patterns per EDPB guidelines) per Art. 7(4)
βœ“ Clear language: plain description of each category's purpose per Art. 7(2)
3.2 Withdrawal of Consent (RIGHT TO WITHDRAW): Per GDPR Article 7(3):
βœ“ Users may withdraw consent anytime per Art. 7(3) via:
- Cookie banner footer link (always visible) per Art. 7(3)
- Email to [privacy@company.com]
- Account privacy settings (if logged in)
βœ“ Withdrawal effective immediately (stop new cookies, delete previous if requested) per Art. 17 (Right to Erasure)

4. THIRD-PARTY SERVICES & DATA SHARING (GDPR ARTICLE 28)

4.1 Data Processors (OUR 3RD PARTIES): Per GDPR Article 28 (Data Processor Agreement):
β€’ Analytics Services: [Google Analytics 4 / Matomo / Heap] per Art. 28(3)
β€’ Ad Platforms: [Facebook Business / Google Ads / LinkedIn Campaign Manager] per Art. 28(3)
β€’ CDN/Hosting: [Cloudflare / AWS / Fastly] per Art. 28(3)
β€’ Data Processing Agreements: Signed with all processors per Art. 28(3)
4.2 International Data Transfers (SCHREMS II): Per GDPR Articles 45-49 (International Transfers):
‒ Data subject to EU→US transfer under EU-US Data Privacy Framework (2023) OR Standard Contractual Clauses (SCC) per Art. 49(1)
β€’ Supplementary safeguards: Encryption, anonymization where possible per Art. 32

5. DATA RETENTION & DELETION (GDPR ARTICLES 5, 17)

5.1 Retention Periods (STORAGE LIMITATION): Per GDPR Article 5(1)(e):
β€’ Essential Cookies: [24 hours] maximum after logout per Art. 5(1)(e)
β€’ Functional: [1 year] per Art. 5(1)(e)
β€’ Analytics: [14 months] (Google Analytics standard) per Art. 5(1)(e)
β€’ Marketing: [90 days] per Art. 5(1)(e)
5.2 Right to Deletion (GDPR ARTICLE 17 - "RIGHT TO BE FORGOTTEN"): Per GDPR Article 17:
βœ“ Users may request deletion anytime via [privacy@company.com] per Art. 17(1)
βœ“ Delete cookies within [30 days] of request per Art. 12(3)
βœ“ Confirm deletion (provide receipt) per Art. 17(3)

6. DO-NOT-TRACK (DNT) & BROWSER SIGNALS (W3C STANDARD)

6.1 DNT Header Respect (W3C STANDARD): Per W3C Tracking Preference Expression (Do Not Track):
β€’ If user's browser sends DNT:1 header per W3C Standard, we RESPECT it:
βœ“ DO NOT deploy Google Analytics per W3C
βœ“ DO NOT use marketing/retargeting pixels per W3C
βœ“ DO NOT track user browsing per W3C
βœ“ ALLOW functional cookies only per W3C
6.2 HTTP Response Headers (Tracking Status):
β€’ If DNT respected: Tracking-Status: T (Tracking not enabled)
β€’ If tracking permitted: Tracking-Status: N (Tracking enabled per user consent)

7. POLICY UPDATES & MATERIAL CHANGES (GDPR ARTICLE 13)

7.1 Changes to Cookie Use (RE-CONSENT REQUIRED): Per GDPR Article 13 (Transparency):
β€’ If we ADD new tracking technologies: (a) Update policy, (b) Re-display consent banner, (c) Request new consent per Art. 13
β€’ If we CHANGE cookie purposes: Email users (if material change) per Art. 13
7.2 Version & Change Log:
β€’ Version: 1.0
β€’ Last Updated: [Date]
β€’ Changes: [Version history / dates of updates]

8. USER RIGHTS (GDPR ARTICLES 15-22)

8.1 Data Subject Rights (MANDATORY ACCESS & CONTROL): Per GDPR Articles 15-22:
βœ“ Right to Access (Article 15): Request all data we collect via cookies per Art. 15
βœ“ Right to Erasure (Article 17): Delete your cookies/data per Art. 17
βœ“ Right to Object (Article 21): Opt-out of processing for marketing per Art. 21
βœ“ Right to Portability (Article 20): Receive your data in machine-readable format per Art. 20
βœ“ Right to Rectification (Article 16): Correct inaccurate data per Art. 16
β€’ Exercise Rights: Email [privacy@company.com] | Response within 30 days per Art. 12(3)

9. COMPLIANCE & ENFORCEMENT

9.1 Regulatory Penalties (VIOLATION CONSEQUENCES): Per GDPR Articles 83-84 (Fines):
βœ— Non-compliance with ePrivacy Directive (no consent before cookies): Fines up to €6,000,000 or 10% revenue per Art. 83(5)
βœ— GDPR violations: Up to EUR 20,000,000 or 4% annual revenue (whichever higher) per Art. 83(5)
βœ— Inadequate consent (pre-checked boxes, bundled consent): Fines up to EUR 10,000,000 or 2% revenue per Art. 83(4)
9.2 Data Protection Authority (DPA) Complaints:
β€’ Users may file complaints with local DPA per Art. 77
β€’ Jurisdiction: DPA in country where user resides/works/has business per Art. 56

CRITICAL COOKIE COMPLIANCE POINTS: ePrivacy Directive 2002/58 Art. 5(3) = PRIOR AFFIRMATIVE CONSENT mandatory before non-essential cookies (violation = up to €6M fine). GDPR Art. 7(4) = Consent must be OPT-IN, NOT pre-checked. No dark patterns (Accept/Reject same size per EDPB). Separate buttons per category. Essential cookies only exception per Art. 5(3). Analytics/marketing require consent. Withdrawal anytime per Art. 7(3). Right to erasure 30 days per Art. 12(3). DNT headers must be respected per W3C standard. International transfers require SCC/Data Privacy Framework per Art. 49. Retention limits per Art. 5(1)(e). User rights per Arts. 15-22.

Last Updated: [Date] | Version: 1.0 | Effective: [Date]